How can we help?
Accessibility Provider
Many Software Development teams in the web space would benefit from additional accessibility skills. This is where an Accessibility Provider (AP) like us can seamlessly integrate into your ways of working.
We collaborate with Product Owners and Business Analysts to create feature requirements. We participate in Three Amigos discussions—which typically include the Developer, Tester, and BA or PO—to ensure everyone is aligned on each ticket. We write accessibility acceptance criteria (specifying which WCAG guidelines are relevant) and work with Technical Architects and Lead Developers to develop technical specifications. We support handover sessions as needed and are available to assist QA during testing.
Accessibility Audit
Using assistive technologies and techniques that people with disabilities use to interact with websites, we audit and test your site(s), looking at the accessibility issues and work with you to remediate them.
Our approach is flexible; be it for a single website or multi-website portfolio.
- Audit
- We generate an Audit of your website's accessibility issues, explaining what they are and their impact on your customers. Components such as content, web browsers, assistive technology and our knowledge all work together to ensure that your website will meet the WCAG 2.1 compliance standards.
We test your website accurately for accessibility by using the correct testing tools such as WAVE, Voiceover, axe DevTools and Google Lighthouse.
The key focus of this audit is to ensure that people with disabilities can use your website and perform all the actions required on your site with ease.
This is typically a document and can be supplemented by ticket management. - Implementation
- We can work with your development team so they can implement any recommendations raised in the accessibility audit within your Software Development Life Cycle (SDLC).
- Maintenance and Support
- We can support your development team and explain any recommendations and why accessibility should be included as a key requirement throughout the SDLC.
We can also provide periodic reviews of sites based on content updates.

Web accessibility
Web accessibility encompasses all disabilities that affect access to the web, including:
- Auditory
- Visual
- Cognitive
- Neurological
- Physical
- Speech

What is WCAG 2.1?
The Web Content Accessibility Guidelines (WCAG) explain how to make web content more accessible to people with disabilities. WCAG covers websites, applications, and other digital content. It is developed by the World Wide Web Consortium (W3C) Web Accessibility Initiative (WAI). WCAG is an international standard.
WCAG 2.1 is divided into three conformance levels (A, AA, AAA) as the success criteria are organised based on the impact they have on the design or visual presentation of the pages. Each level is defined based on a set of success criteria. This can be interpreted as follows:
- A
- The guidelines must be satisfied otherwise it will be impossible for one or more groups to access the Web content.
- AA
- Should be satisfied, otherwise some groups will find it difficult to access the Web content.
- AAA
- May be satisfied: to make it easier for some groups to access the Web content.